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Legal

Text Messages — Terms and Consent

Effective October 1, 2026. Program name: PDOne (Plum Grove Police Department).

Who receives these messages

Only Plum Grove Police Department staff and designated city officials who have signed the consent form below. PDOne never texts the public and never sends marketing or promotional messages. Numbers are never purchased or imported from lists.

What the messages are

  • Emergency Alerts — when a staff member triggers an Emergency Alert: who needs help, the time, and a map link to their location (or “Location unavailable”).
  • Secure signing links — a single-use link to sign or approve one specific timesheet.
  • Occasional test messages when the system is checked.

How often

Message frequency varies. Emergency Alert texts are sent only when an alert is triggered; signing links are typically sent about twice a month (once per payroll period).

Cost

Message and data rates may apply, according to your mobile plan. The department does not charge for these messages.

Help and opting out

Reply HELP for help. Reply STOP to stop receiving PDOne text messages; you will receive one confirmation and no further texts. Reply START to receive them again. For help, contact the department at (346) 584-0936 · Support@PlumGrovePD.com.

Not a substitute for 911, dispatch or radio

PDOne messages support — they do not replace — 911, dispatch or radio communications. Delivery depends on the mobile networks; wireless carriers are not liable for delayed or undelivered messages.

Privacy

Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy.

Consent form — how staff opt in

Staff and designated city officials opt in by signing this form on paper. Signed forms are kept on file by the Office of the Chief of Police. Nobody receives PDOne text messages without a signed form.

Plum Grove Police Department — consent to receive PDOne text messages

I agree to receive text messages from PDOne (Plum Grove Police Department) at the mobile number below: Emergency Alerts when a staff member triggers one (who needs help, the time and a map link to their location), secure single-use links to sign or approve my timesheet, and occasional test messages. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out. My mobile information and consent will not be shared with third parties or affiliates for marketing or promotional purposes. PDOne messages do not replace 911, dispatch or radio. Terms: plumgrovepd.com/sms · Privacy: plumgrovepd.com/privacy

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